Norfolk Enrollment Center

Directions

*** ATTENTION***

Effective March 30, 2026, the Norfolk, VA Enrollment Center will now be located at 2220 Norview Ave., Norfolk, VA 23518 (Norfolk International Airport – ORF) and will be open M-F 0800-1600.

The Global Entry / Custom and Border Protection Federal Inspection Services (FIS) building is a grey building located directly across from the North Lot parking area and Southwest Airlines drop off location. Once you swing around the North Lot parking area and before you come to a STOP sign, you will see a Global Entry signage that directs you to make a right to our parking lot.

Notes

You must bring the following original documents to your interview: • A valid passport. If you travel using more than one passport, please bring them all to the interview so that the information can be added to your file • Documents providing evidence of residency. Examples are driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc. This is not required for minors. • A permanent resident card/U.S Visa (if applicable).

The Norfolk, VA Enrollment Center is open M-F 0800-1600.

By appointment only, no walk-ins will be allowed.

Parking is limited to conditionally approved Global Entry applicants that have a scheduled interview only. Any vehicles left overnight will be ticketed and towed away at the owner’s expense. Additional parking is located across the street at the North Lot.

For Global Entry questions please call 757-233-3680.